Cancellation Policy


Cancellation Policy

Any cancellations/rescheduling made prior to 72 hours of the scheduled program time are subject to non-refundable 1.5% credit card fee.

Any cancellations within 72 hours of scheduled tour/activity time will be charged full price.

Guests that do not show up on time to check in for their reserved tour/activity will be charged full price. Tour minimum: If tour minimum of four passengers is not met, tour will be fully refunded or rescheduled. If bad weather causes cancelation, you will be fully refunded.

To cancel or change a reservation, contact our central reservation office at 1-800-901-0468. Please leave a message in the event of a recording, or email us at